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General Information

Job Posting Date: 10/18/2017
Department: Cleaning Services
Pay Range: $16.00/hr
Work Schedule: Monday - Friday 7:30am-4:30pm
Hiring Manager / Contact: Human Resources
Location: Woodinville, WA

Primary Responsibilities

  • Make and receive customer service telephone calls
  • Schedule/coordinate related activities for housekeepers and supervisors
  • Schedule/coordinate related activities for carpet cleaning
  • Schedule/coordinate Finishing Touch Jobs
  • Handle customer concerns/complaints and elevate as appropriate
  • Process billing for services provided
  • Process and follow up on customer feedback (comment cards etc.)
  • Complete filing duties
  • Update houskeeping records

Additional Responsibilities

  • May need to seasonally delegate to temporary employees

Knowledge, Skills and Qualifications

  • Must be able to work in a fast paced environment and multitask
  • Must be detail oriented
  • Must possess good verbal and written communication skills
  • Must possess good computer skills

Education, Training and Certification

  • Office based support experience preferred

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