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General Information

Job Posting Date: 07/06/2016
Department: Guest Services
Pay Range: $15 (DOE) per hour
Work Schedule: M-F 8:00am- 5:00pm
Hiring Manager / Contact: Human Resources
Location: Rochester, MN

Primary Responsibilities

  • Processes reservation inquiries by evaluating customer needs and providing quotes in a timely manner, based on needs assessment
  • Responsible for timely follow up on quotes to maximize sales (closing) potential
  • Responsible for accurate data entry of reservation
  • Works collaboratively with all other departments
  • Tracks all new customers and provides weekly and monthly reporting

Additional Responsibilities

Knowledge, Skills and Qualifications

  • Previous customer service and inside sales experience required
  • Intermediate knowledge of Microsoft Office
  • Good communication skills, both written and verbal/friendly phone manner a must
  • Outgoing personality/can get along with all types of people
  • Sense of urgency and self motivated
  • Sharp attention to detail
  • The ability to handle change and multitask with ease

Education, Training and Certification

  • High School Diploma

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